Troubleshooting

Basic troubleshooting steps for most Mac/macOS issues
Whenever a Mac is not working correctly, please try the following steps before submitting a ticket to tech help: Close/quit the application that is not w...
Thu, 29 Nov, 2018 at 1:01 PM
Safe Mode Restart
When a Mac is super slow to start up (or completely "hangs" — the bar just stops filling up) and when it is shutting down frequently, a Safe Mode ...
Tue, 30 Apr, 2019 at 12:14 PM
Form data lost after clicking external link
When filling out external forms and you inadvertently click away to an external link, when you go back you do not find data in your fields. Try saving the f...
Mon, 11 May, 2026 at 2:58 PM